This is a group of stories collected by the author, Damon Dimarco who started collecting the stories within months of the 9/11 attacks. The book was originally published a few years after 9/11 and then updated for the 20th Anniversary to add a new forward by the former NY governor, George Pataki, and provide some updates on some of the people that he originally interviewed.
The book exclusively details the experiences of people who were in or around the towers that day as well as people whose lives were affected in the aftermath, such as a woman who basically became the organizer who made sure workers at "the pile" were fed daily, got supplies, etc. The people whose stories are told in this book are generally not the more well-known people who have been interviewed many times, but that does not lessen the impact at all. The author does a very good job of conveying the emotion of the people who he interviewed, which was sometimes very raw, and did a good job of introducing who that person was and what they were like during the interview.
My only nitpicky point about the book is that it does contain a number of errors, mostly about the timing of events on 9/11, both in the timeline at the beginning of the book (e.g., saying that Flight 93 took off at 8:01 AM when it took off at 8:42 AM and that it crashed at 10:10 AM when it really crashed at 10:03 AM), and in the footnotes (e.g., in one he said the south tower was hit first by Flight 175). Even if these made it into the initial printing, they should have been corrected in the update. However, those do not really take away from the rest of the book, and since the point of the book is not to detail the overall events of the day, but to tell the stories of the people affected, it is still a five-star book in my mind.
The book is fairly long, just under 500 pages, but it does read fairly quickly. Most of the stories span about 5 pages, give or take, but there are a couple longer ones that span about 20 pages, so there are a lot of natural stopping points. It is definitely one that I consider a must-read.
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