This short book (just under 100 pages) was written about the author's experience on 9/11/01 and how the terrorist attacks affected her in the days, months, and years after the attacks. The author was a member of the ground staff for United Airlines operating out of Newark New Jersey on 9/11. She coordinated the flight staff and helped the flight attendants to get checked in and ready for their flights. As a result, she was one of the last people to see the crew of United 93 before the flight took off.
The book is largely a collection of what look to be journal entries written over the course of about 8-9 years in which the author writes about her experiences. She does not focus much on 9/11 itself, although she does talk about seeing the flight crew as they checked in, and some of the calls she took from family members as well as discussing the calls that flight attendants made from the plane during the hijacking to report what was going on. Most of the book deals with the aftermath, and the author's struggles with PTSD, depression, and substance abuse, and the effect it had on her ability to work, her family, etc.
As I said, the book is short and is a very quick read. I would not call it something that is easy to read, but it definitely details and exemplifies the toll that the events of 9/11 had on people who were not on the planes or in the buildings yet were deeply affected nevertheless. I would not say that the book is worth the price of the hardcover or paperback versions, but if you subscribe to audible or kindle unlimited (or something comparable in which the book is available) it is worth reading or listening to.
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