Reluctant Hero is a book from 2011 written by Mike Benfonte about his experience during and after the 9/11 terrorist attacks. Benfonte worked for a telecommunications company on the 81st floor of the North Tower of the World Trade Center (just 12 floors below the lowest point impacted by Flight 11 when it hit the building). Benfonte managed to get all his employees to the stairwell (which was luckily not blocked or inaccessible) and heading down. On the 68th floor, he and another employee discovered a woman in a motorized wheelchair who needed help. They put her in an evacuation chair and carried her down the rest of the way. Once outside, they got her to an ambulance but did not get in and ride with her when offered the chance. They were in awe, trying to take everything in and find out what happened (the South Tower had already collapsed), and people were still jumping from the North Tower). As they were walking north, the tower collapsed, resulting in a chilling piece of video footage of Benfonte running past a cameraman as the cloud of debris roared behind him. Benfonte survived, but his life took many unexpected turns post-9/11, which he details in the book.
The hardcover version of the book is just over 230 pages long. In it, he details where his life was at before and leading up to 9/11, the events of the day, and what he dealt with in the aftermath, including struggling with survivor guilt, post-traumatic stress, and the neverending requests for interviews and media appearances. The book can be harrowing and hard to read, yet at the same time inspirational and uplifting. Benfonte is very open about his struggles with anger and sadness in the years after 9/11, how that affected his life, and what he did to overcome them. It is absolutely worth reading.
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