Book Review: On Top of the World: Cantor Fitzgerald, Howard Lutnick, & 9/11: A Story of Loss & Renewal

 

On Top of the World, published in 2003, is the story about Cantor Fitzgerald, the bond trading company that occupied floors 101-105 in the North Tower of the World Trade Center and lost nearly all of its New York-based workforce in the 9/11 terrorist attacks. 

The book is partly a biography of Cantor CEO Howard Litnick, who was much reviled after 9/11 as he tried to balance holding the company together with trying to help the families of the people who died. Interwoven, are harrowing accounts (as much as can be put together) of the people who were trapped in the building after Flight 11 hit as they discovered they were stuck with nowhere to go. A handful of Cantor employees were in or around the building but not yet up to the Cantor floors when the plane hit and were able to get out. All of the employees who actually made it all the way up to the Cantor floors, however, were stuck with nowhere to go. Lutnick was on his way to the Trade Center when the plane hit (saved only because he took his son to his first day of kindergarten) and managed to get to the base of the towers. He recounted to the author his horror when he realized that the plane hit near the floors Cantor occupied (where all of his employees, including his brother were) and that it was people who worked at Cantor who were some of those that were jumping. 

What may be the most harrowing account in the book of the actual day is when the author gives vague details about how the people who worked in Cantor's Los Angeles and London officers could hear what was happening on the trading floor of the New York office through an in-house communication system. The employees listening on the conference system were imploring their colleagues to get out of the building and essentially listening to them die. The author does discuss some of the communications that the trapped employees were able to make to people on the outside, but he is very respectful and does not go into any gruesome detail. The author also discusses how the lives of the surviving loved ones of the employees who died changed after the attacks.

The hardcover version of the book is just under 300 pages. Most of the book is focused on the people who worked at Cantor and the effort to rebuild the company after 9/11. The book does go into the backlash against Lutnick and the attacks against him in the media. As I mentioned above, Barbash does discuss some of what happened on 9/11 itself, but the focus of the book was on the people who were lost and the people who helped keep the company going. The book is tough to read but is absolutely worth reading.